12 Areas to Include in Your Financial Management Operations Manual

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From a process perspective, Financial Management is the easiest and simplest business process to take care of no matter what business you’re in. But it’s often the most avoided and neglected area of any business. So why is that? Well, in my experience it often comes down to our fears around money.

The best way to tackle fear is by using knowledge. Not avoidance. I work with many clients who at first will try their absolute best to avoid looking at their numbers, or not paying attention to it, in the hope that it will go away. But unless we know where you’re at right now, there’s no way we can improve it. This is where putting together a financial management process and documenting this in a financial management operations manual can be of huge benefit both to yourself as a business owner and to your business!

The type of Financial Management process that I take clients through is a method that I devised because I was probably way behind where you are now. It comes down to understanding some simple systems that you can then enhance to build your very own financial management process. Then putting that knowledge into a financial management operations manual so that your financial records are maintained in a consistent manner that you can get the information you want.

I have to be very clear with you here. I am not an accountant. My understanding of financial management comes from learning the hard way – by it costing me a fortune to NOT know. So over time, I developed my financial know-how and then devised systems and procedures to help me to be able to better manage my business finances.

And by the way, I have always had great financial people on my team. But they are made great by the fact that I have a system that they follow. This ensures that my data is recorded in a consistent manner, and that I’ve got my finger on the pulse of my business by having all the right reports available at the right time.

By Tabitha Wellman
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Good Financial Management

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Today’s worrying financial climate has made most of us more aware than ever of the need for good financial management in business. Businesses need to be competitive and fiscally strong in order to survive, and it is only through carefully considering several key areas of financial planning that any business can hope to achieve this. These critical areas of financial management may seem obvious when pointed out, but many business people still make silly mistakes in these areas or worse still overlook them entirely.

Cash flow Projections- Even the most inexperienced of business owners has probably understood the vital need for good cash flow long before starting their enterprise, but keeping cash flowing without the nightmare that a cash flow crisis can bring is nothing more than a matter of good planning. Every business should be making regular cash flow predictions that detail all cash expected in to the business from sales and other income and all anticipated outgoings of cash such as expenses and other payments.  Regular cash flow forecasts of this kind allow a business to stay ahead of the game by giving it the opportunity to arrange finance in advance of any looming crisis.

Payment Management- For most businesses invoicing for payment is standard practice; for every customer sent an invoice, one will probably be received from elsewhere for supplies etc. To get the best from your cash flow it is wise to make good use of any terms offered, paying an invoice immediately might seem honourable, but it will mean that the cash used to pay it will be helping the supplier’s cash flow and not your own. When a supplier gives a business 30 days to pay, they are allowing 30 days to receive payment, so it is always good practice to use this time.

Debtor Management- Although when offering terms a business expects its customer to utilise the terms in full and will allow for this, there are always customers who push terms further than your business can stand. It is therefore crucial to have a workable system in place for dealing with bad payers well before the first bad debt occurs. It is important to know exactly what is owed to the business and when it is due at all times and so good record keeping in this area is essential; many accountancy software packages have debtors’ listings built in, but a simple spread sheet will suffice. Chasing the money due in to your business can be a valuable exercise, as it is often the case that debtors have simply forgotten to make payment or are merely pushing terms as far as they can, waiting to be chased before they pay. Many invoices will be settled once chased, so it is important to do this regularly, clearly and uniformly; using a standard letter, followed by a call if the letter remains unanswered is a useful system. When it comes to persistent bad payers, it is probably prudent to drop them as customers and to put the chasing of any accrued debt into the hands of professionals.

Monthly Records- Plenty of business owners prefer not to get involved in what they consider to be the remit of their Bookkeeper or accountant, and will shy away from regular bookkeeping. However this is an area of financial management that it really will benefit the business owner to hang on to. Keeping monthly records of transactions will allow a business owner to keep a firm control of the businesses finances; it gives a far better indication of business performance than most other indicators and will highlight profits and losses well in advance of the annual reports. As with other records kept, it is not necessary to have complex software packages to keep monthly books, a spreadsheet will work just as well.

There is no real alternative for enlisting the help of a good accountant to give your business the solid financial advice it needs, but decent financial management must also happen on a regular basis at the core of every business; there is no substitute for knowing what is going on with your business’ finances if you want to survive in today’s difficult climate.

By Meredith Parker
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Keep a Financial Management Journal

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Do you feel like you are out of control when it comes to managing your finances? Do you run out of money every month and wonder where it all goes? Managing your finances is a big responsibility. If you are not good at managing your finances than you might find yourself getting into debt or not being able to pay your expenses. One way to manage your money is to keep a journal.

How does a journal help? It keeps you accountable. Many people that diet are assigned to keep a food journal. They have to write down everything they eat. This holds them accountable and makes them aware of how much or how little they are eating. When you keep a financial management journal, write down everything you spend money on and all the money you earn.

By writing down all of your earnings and all of your spending you will begin to see where all of your money is going. You might notice that you are spending way too much money on food or wasting money on things you don’t even need or want. By having it all in writing you can look it over and decide what expenses you can get rid of and see what a big difference that will make.

Another thing to add to your journal is your budget. Create a monthly budget and put it in your journal. Write down your expenses and income for the month and see how close you stay within your budget. This is a good place to write down financial goals, such as a goal to pay of a credit card or a goal to save up for a new car. You can look at these goals daily and decide what expenses you are willing to cut out that will help you to save this extra money.

Your financial management journal will help you be more organized in your life and also help you have greater control of your finances. When you are in control you will make better financial decisions and avoid getting unwanted debts. Take responsibility and hold yourself accountable for the way you spend your money. It will take time to get used to writing everything down in a journal, but you will get used to it and you will be grateful for the difference it will make in your life. So get a journal now and start writing!

By Tabitha Wellman
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